BPO/KPO

SERVICES

RP Outsourcing offers seamless business and knowledge process outsourcing solutions and services to clients across the globe. Whether it’s a newly launched start-up business or an established brand, we have the right technology, infrastructure, and expertise to set up offshore call centres for various business operations. We offer excellent BPO/KPO solutions for technical support, customer service, data processing, inbound sales, order inquires outbound support, etc.

RP Outsourcing helps businesses set up offshore call centres to handle different business operations. Whether you need inbound or outbound sales support, we have the best solution for all your needs.

From technical to non-technical support, we can help your business set up virtual call centres to handle queries related to sales, inquiries about new products/services, or any technical issues. Our primary goal is to help businesses stay connected with their customers through inbound and outbound processes in the most cost-effective way.

Our Call Centre services include:

Inbound Call Support

We will handle all the queries or questions related to your products and services via our Inbound Call Support. Our executives are adept in offering technical and non-technical call support.

Answering Service

Automated answering service is the need of the hour for affordability and efficiency. Our professional call centre services also include state-of-the-art IVR support.

Technical Support

A brand isn’t trustworthy enough unless it offers 24/7 technical support. Our team of skilled professionals will supply all the technical support required by your business for catering the customers.

Customer Service

Customer support is an integral part of any business in the digital age. We will help your business set up a competent communication channel for customers to stay connected and solve queries.

Inbound Sales

The conversion ratio is at its peak when the customer finds solutions in your product and services. Our Inbound sale support will take care of the queries related to your product & services via Inbound support.

Outbound Support

Customers feel good when they feel special. Our team of highly professional executives identifies the emotional triggers and events to make your customers feel good, feel special.

Order Taking

Any problem or issue occurring while ordering the product or service needs careful attention. Our customer support guides the customers throughout the ordering process for better conversion rates.

Chat and Email support

Besides phone call support, our call centre services also include chat and email support. Our team of skilled professionals will guide the customers and solve their queries via chat or emails.

WE ARE SERVING IN

Technical Support

Customer Service

Inbound Sales

Outbound Support

Order Taking

Data Processing

TO GET IN TOUCH WITH US

We are ready to make your vision beautiful.Let us create some Awesomeness together!
Address
D-605, Ganesh Marridian,Opp Kargil Petrol Pump,S.G. Highway,Sola,Ahmedabad -380060
Phone
+91 7711977113
Skype
rpmatrixoutsourcing